Si necesita ayuda en Español, por favor llame al 202-724-7000 para proporcionarle un intérprete de manera gratuita.
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Si vous avez besoin d’aide en Français appelez-le 202-724-7000 et l’assistance d’un interprète vous sera fournie gratuitement.
በአማርኛ እርዳታ ከፈለጉ በ 202-724-7000 ይደውሉ። የነፃ አስተርጓሚ ይመደብልዎታል።
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Claimant's Rights and Responsibilities Handbook (English, Spanish)
Weekly Certifications – After you file your initial Unemployment Insurance claim, you must submit weekly certifications and meet all eligibility requirements to receive benefits.
Establishing your claim does not begin the issuance of payments to you. You must complete your weekly certification for each week in order to receive benefit payments.
Weekly certification is the process used to verify that you were unemployed during the week and are eligible to receive a benefit payment. During the certification process,
you will be asked a series of eligibility questions, including questions regarding earnings for the week.
Each week begins on Sunday and ends on Saturday.
The earliest you can certify for the previous week is on Sunday.
You must submit your weekly certification within 14 days from each Saturday in order to receive benefits for that week.
If you do not complete your certification within this timeframe, you will not receive benefits for the week, and you will be required to reopen
your claim prior to receiving any further benefits. The earlier in the week you file, the earlier your certification will be processed.
In order to have your certification processed on the same business day, you must submit the form before 6:00 p.m. If you file after that time, your certification will be processed
on the next business day. Weekly certifications submitted over the weekend are processed the first business day of the following week.
Please note that you cannot skip a week of certification and then certify a later week. All weeks must be certified in order, without a break. Even if you know you were not
eligible during a specific week, you should certify for the week if you plan on certifying the following week.
New Identity Verification Program -
Identity theft occurs every two seconds in America. To further protect the personal information of claimants from identity theft,
the District of Columbia’s Office of Unemployment Compensation has implemented a new security feature into the online application process for unemployment benefits.
During the application process, this security feature verifies personal data and authenticates a claimant’s identity by asking a series of multiple-choice questions
based on information only the claimant can answer correctly. By adding this new security feature, an extra layer of protection against identity theft is provided, and a better,
more secure customer experience is delivered to claimants while filing for unemployment benefits online.
For detailed information regarding our Identity Verification and Authentication Program, please click the following link:
UI Identity Verification and Authentication Program FAQ.
CHANGES TO THE DISTRICT OF COLUMBIA UNEMPLOYMENT INSURANCE PROGRAM  –
Effective January 7, 2018,
the Maximum Weekly Benefit Amount will increase from $425 to $432 for new initial claims only.
All claimants who are currently receiving unemployment benefits as of January 7, 2018 will continue to receive their current maximum weekly benefit amount.
Please read the
Frequently Asked Questions
regarding the above changes.
If you have additional questions, you may contact the Customer Navigation Center at 202-724-7000.
Work Search Requirement
All claimants must make a concerted effort each week to find suitable employment while receiving Unemployment
Insurance benefits. Failure to conduct a thorough work search
(through seeking and applying for employment) or refusing to accept suitable work
affect your eligibility
and may result in a denial of benefits.
to view the Work Search FAQ/Work Search Log.
As federally mandated by the U.S. Department of Labor, effective October 1, 2014
all unemployment compensation payments made on or after October 21, 2013 that were determined by
the Agency to be fraudulent will be assessed a monetary penalty of 15%. This 15% penalty is to be paid
in addition to the actual amount of the fraudulent overpayment.
UI Claimant Services Secure Sign In:
file an Additional Claim or a ReOpen Claim, click on either
above and the system will automatically route you
to the proper pages.
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YOU ARE ACCESSING A DISTRICT OF COLUMBIA GOVERNMENT INFORMATION SYSTEM. YOU MAY NOT USE THIS SITE TO OBTAIN
INFORMATION ON ANOTHER INDIVIDUAL OR COMPANY. UNAUTHORIZED OR IMPROPER USE OF THIS SYSTEM WILL RESULT
IN CIVIL AND CRIMINAL PENALTIES AND FINES. THIS INTERNET SERVICE EMPLOYS THE HIGHEST STANDARDS OF SECURITY
TO ENSURE OUR CUSTOMER’S INFORMATION IS SAFEGUARDED AT ALL TIMES.
TO PROTECT YOUR SENSITIVE DATA, PLEASE BE SURE TO CLOSE THE BROWSER WHEN YOU ARE FINISHED.